Ticket Purchase Terms
1. Organiser and Personal Data
The organiser of the events and the controller of personal data is Zenith Music Ltd, Unit 26, Park West Enterprise Centre, Nangor Road, Dublin 12, D12 N2X6, Republic of Ireland.
Contact for tickets and personal data: pytania@zenithevents.eu.
We process buyers' personal data in line with our Privacy Policy.
We do not store payment card numbers or security codes. Payments are processed by Stripe and PayPal.
2. Delivery Policy
All tickets are electronic. We send them to the email address given at purchase.
You do not need to print your ticket. Show the QR code on your phone screen at the entrance.
Please bring valid photo ID to the event. Entry may be refused without it.
3. Refund / Cancellation Policy
Refunds will not be offered in the event of late entry refusal.
Tickets cannot be returned or replaced, and offered for resale in the theatre.
Please contact the event organiser by email with any queries relating to the event.
4. Refunds for Cancelled Events
We reserve the right to change the date, start time, or cancel the event without prior notice, due to reasons beyond our control.
If the date or start time of the event has changed, the purchased tickets remain valid or there is a possibility of return.
We are not responsible and we are not obliged to pay any compensation or damages to ticket holders of a postponed or cancelled event, if the event is postponed or cancelled for reasons beyond our control such as: accidents, artist illness, bad weather conditions, changes in the flight schedule, etc.
5. General Information
You must produce a valid Ticket to gain access to an Event and you must keep possession of such Ticket at all times during the Event.
You must comply with any and all instructions given to you by the Promoter and/or all Venue stewards and staff.
The organiser has the right to change the line-up of artists if this is due to illness, indisposition or other cause beyond the responsibility of the organiser.
Event participants agree to the use of their image in case of video recording.
The organiser is not responsible for lost property.
The Promoter reserves the right to provide alternative seats at the Event to those specified on the Ticket.
The organiser reserves the right to refuse admission to the event.
Anyone who is noticeably heavily under the influence of alcohol or drugs may be refused entry to the show. No refund is given in this case.
At stand-up and cabaret shows, please respect the artists and the rest of the audience. Anyone who disrupts the show, in particular by talking loudly, shouting or repeatedly interrupting the performer, may be asked to leave without a refund.
6. Service Charge
Service Charge is a fee for electronic delivery to cover the costs of delivering e-tickets, including hosting and licence fees for the technology used, as well as ensuring tickets can be validated at venues.
We enable customers to buy tickets at any time without the need to spend time and money travelling to the box office.
The booking fee charged per ticket pays for the technology infrastructure, distribution network, telephone lines, labour and other costs associated with arranging and managing ticket inventory and servicing a ticket transaction.